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Create and Track Issue in Bug Tracking Tool fromPolyspaceAccess Web Interface

如果您使用错误跟踪工具（BTT），例如JIRA软件或Redmine作为软件开发过程的一部分，则可以配置PolySpace®Access to create BTT tickets for Polyspace findings and add those tickets to the relevant project in your BTT software. See配置问题跟踪器.

Create a Ticket

To create a BTT ticket, select one or more findings in theResults listand, from theResults Detailspane, clickAttach iconin Polyspace Access orCreate ticketin the Polyspace desktop interface. To select multiple findings, pressCTRLand click the findings.

Note

In the desktop interface, you can create a BTT ticket only for results that you open from Polyspace Access.

Workflow for creating JIRA ticket

If you use Jira, you may be prompted to enter your credentials. These credentials might be different from your Polyspace Access credentials.

After you create a BTT ticket, click the link in theResults Detailspane to open the ticket in the BTT interface and track the progress in resolving the issue. For each finding that you selected when you created the ticket, theDescriptionfield of the ticket includes a URL to the Polyspace AccessResults Listfiltered down to that finding.

Manage Existing Tickets

Once you create a BTT ticket, you can attach the ticket to additional findings or detach the ticket from findings associated with the ticket. To attach a ticket to additional findings:

  1. Select findings in theResults Listand then clicklink iconin theResult Details.

  2. 提示时，输入ticket IDin the dialogue window.

    Click the copy icon in theResult Detailspane of a finding already associated with the ticket to copy theticket ID. The copy icon is not available when you select multiple findings with different ticket IDs. Theticket IDis also available in theTicket Keycolumn of theResults List.

  3. Click the copy icon in the dialogue window to copy the findings URL, then clickSave.

  4. Click the ticket URL in theResult Detailsto open the ticket in the BTT interface and paste the findings URL you copied into the ticket description field.

You cannot attach more than one ticket to a finding. If a finding is already associated with a ticket, attaching a new ticket overwrites the existingticket ID. This operation does not overwrite the ticket in your BTT. You can see all findings associated with aticket IDby using theShow onlytext filter in the toolstrip.

Dialogue window for attaching BTT ticket to findings

To detach a ticket from a finding, select the finding in theResults List,然后单击unlink iconin theResult Details. The link to the ticket is removed from theResult Detailspane. This operation does not remove the ticket in your BTT.

Note

You cannot manage existing BTT tickets in the Polyspace desktop interface.